Privacy Policy
At Cryocure, we understand the importance of protecting personal information and are committed to ensuring the privacy and security of our customers. This privacy policy sets out our practices for collecting, using, and disclosing personal information in accordance with the Personal Data Protection Act 2012 (PDPA) in Singapore.
Information Collection
We collect personal information from our customers when they make a purchase or sign up for our newsletter. This information may include:
- Name
- Email address
- Mailing address
- Phone number
- Payment information
We use this information to process orders, send order confirmations and shipping updates, and improve our website and customer service.
Information Use and Sharing
We will not sell or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us with operating our website, fulfilling orders, and providing customer service. These service providers are contractually obligated to maintain the confidentiality of your information and use it only for the purpose of providing services to Cryocure.
We may also disclose your personal information to government authorities or third parties if required by law or if we believe it is necessary to comply with a legal process, prevent fraud, or protect the rights, property, or safety of Cryocure, our customers, or others.
Cookies and Tracking Technologies
We use cookies and other tracking technologies to improve our website and enhance your shopping experience. A cookie is a small text file that is stored on your device when you visit our website. We use cookies to remember your preferences and to understand how you use our website. You can control the use of cookies in your browser settings.
Security
We take reasonable steps to protect the security of your personal information. We use encryption to protect your information during transmission and store it in a secure database. However, no data transmission or storage can be guaranteed to be 100% secure. You are responsible for maintaining the confidentiality of your account information and password.
Access to Personal Information
You have the right to request access to and correction of your personal information. If you would like to access or correct your personal information, please contact us at sales@thecryocure.com.
Changes to this Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the updated policy on our website. By continuing to use our website, you agree to the terms of this policy and any updates.
Contact Us
If you have any questions or concerns about our privacy policy, please contact us at sales@thecryocure.com